PROCESS AND SHIPPING
After confirming and receiving the full payment of your order/subscription, our professional certified image consultant will contact you to obtain all relative information.
According to your information, we will work out a style proposal and email it to you within 2 business days.
We are up for tweaks and adjustments, so a maximum of 3 selections/options will be offered for each chosen style.*
Once you have accepted and confirmed your choice of style proposed by our certified image consultants, we will proceed to arrange and deliver your order.
Please note that we need 1 business day to prepare the order and 2 business days to have the order delivered to your doorstep. Please refer to delivery timeline
*In the event of all 3 selections/options rejected due to justifiable reasons, we agree to make a refund, but will deduct an administrative fee of RM50. Please refer to our return, exchange and refund policy for eligibility.
Shipping fee is included in the package subscription.
Your item(s) will reach you within 2 business days (excluding Weekends & Public Holidays) upon proposal confirmation. (East Malaysia 3 – 5 days; West Malaysia 2 Days)
TRACKING YOUR ORDER
Once your order dispatches, you will receive an email confirmation which will include applicable tracking delivery confirmation information. (Poslaju code)